Privacy Policy
JEWELS COACHING
Your Information
Website: https://jewelscoaching.com
Owner: Jewels Taylor, trading as Jewels Coaching
Contact: jewels@lifewithjewels.com
Effective date: October 2026
1. Who We Are
Jewels, trading as Jewels Coaching ("Jewels Coaching," "we," "us," or "our"), provides coaching services and operates jewelscoaching.com.
This policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us, complete an application or questionnaire, book a call, purchase coaching, receive coaching, subscribe to communications or otherwise interact with us.
2. Information We May Collect
Depending on how you interact with us, we may collect:
• Contact details, including your name, email address, telephone number, city and state.
• Application and coaching information that you choose to provide, including your age, occupation, relationship status, goals, challenges, experiences and responses to coaching questions.
• Booking and service information, including appointments, programme participation and correspondence.
• Transaction information, such as the service purchased, payment status and transaction identifiers. Payment-card details are normally handled by the payment processor rather than stored by us.
• Marketing preferences and records of consent or opt-out requests.
• Technical and usage information, such as IP address, browser, device, pages viewed, referral source and cookie or analytics identifiers.
• Information you provide through email, social media, surveys, events or other communications.
Please do not include information in a form or message that is not reasonably needed for your enquiry or coaching relationship.
3. How We Collect Information
We may collect information:
• Directly from you when you complete a form, apply for coaching, book a call, purchase a service or contact us.
• Automatically through cookies, analytics and similar website technologies.
• From service providers that support bookings, forms, payments, email, website hosting, client management or advertising.
• From social-media platforms when you interact with our pages or content, subject to your settings on those platforms.
Use & Disclosure
4. How We Use Information
We may use personal information to:
• Respond to enquiries and assess whether coaching may be a suitable fit.
• Arrange calls, provide coaching and administer the client relationship.
• Process transactions and maintain business and tax records.
• Send service-related messages.
• Send marketing where permitted and according to your preferences.
• Personalise and improve our website, services and communications.
• Measure website performance and understand how visitors use our services.
• Protect our systems, prevent fraud, resolve disputes and enforce agreements.
• Meet legal, regulatory, accounting and professional obligations.
We use personal information only for the purposes described in this policy or for another purpose disclosed when the information is collected.
5. Coaching Applications and Sensitive Information
Coaching applications may contain personal information about relationships, emotions, wellbeing, life experiences or other private matters. We use this information to review your application, prepare for conversations with you and provide coaching if we work together.
You decide what to disclose. Coaching is not medical care, mental-health treatment or emergency support. If you need urgent or clinical assistance, contact an appropriate licensed professional or emergency service.
6. When We May Disclose Information
We may disclose personal information to service providers that perform services for us, such as:
• Website hosting and content delivery.
• Form, survey and client-relationship management.
• Scheduling and video conferencing.
• Email and communication delivery.
• Payment processing and bookkeeping.
• Analytics, security and fraud prevention.
• Professional advisers when reasonably necessary.
These providers may process information only as permitted by their agreements and applicable law. We may also disclose information when required by law, to protect legal rights or safety, in connection with a business reorganisation, or with your direction or consent.
Payments are processed through Stripe and PayPal.
Client Relationship Management (emails and contact forms) are managed within MasterMind.com
Website Service is provided by Showit.com
Email provider is Google.com
Cookies & Data Care
7. Sale and Sharing of Personal Information
Jewels Coaching does not sell personal information for money.
Some advertising or analytics technologies may be treated as "sharing" or "sale" under certain US state privacy laws, even when no money changes hands.
8. Cookies and Analytics
We may use cookies and similar technologies to operate the website, remember preferences, understand traffic, improve performance and support marketing. You can control cookies through available website controls and your browser settings, although disabling some cookies may affect website functions.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes and meeting legal obligations. Retention periods vary according to the type of information and why it was collected.
When information is no longer needed, we will delete, anonymise or securely dispose of it where reasonably practicable and legally permitted.
10. Security
We use reasonable administrative, technical and organisational safeguards intended to protect personal information. No website, storage system or internet transmission can be guaranteed to be completely secure.
Your Privacy Rights
11. Your Choices and Rights
You may contact us to:
• Ask what personal information we hold about you.
• Request correction or deletion, subject to legal exceptions.
• Withdraw consent where processing relies on consent.
• Opt out of marketing emails by using the unsubscribe link or contacting us.
• Ask questions or raise a privacy concern.
Send requests to jewels@lifewithjewels.com. We may need to verify your identity before completing a request.
Residents of California and other states may have additional rights under applicable law. Depending on the law and whether it applies to Jewels Coaching, these may include rights to know, access, correct or delete personal information; opt out of certain sales, sharing or targeted advertising; limit certain uses of sensitive personal information; and receive equal service when exercising privacy rights.
12. California Disclosures
California privacy laws may require particular notices and request methods depending on the business's location, size, revenue, data practices and use of advertising technologies. If California is confirmed as the business location and the California Consumer Privacy Act applies to Jewels Coaching, this policy and the website must be updated to include all required categories, purposes, sources, recipients, retention disclosures and request mechanisms.
California's "Shine the Light" law may also provide eligible residents with rights concerning certain disclosures for third-party direct marketing. Requests may be sent to jewels@lifewithjewels.com.
13. Children's Privacy
Our website and coaching services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. Contact us if you believe a child has provided information so that we can review and, where appropriate, delete it.
General Information
14. External Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.
15. International Visitors
Jewels Coaching is based in the United States. Information may be processed in the United States and other countries where service providers operate. Privacy protections may differ from those in your country.
16. Changes to This Policy
We may update this policy to reflect changes in our practices, services or legal obligations. The effective date at the top will show when it was last revised.
17. Contact
For privacy questions or requests, contact:
Jewels Taylor, trading as Jewels Coaching
Email: jewels@lifewithjewels.com
Website: https://jewelscoaching.com
contact us:
Jewels Coaching
jewels@lifewithjewels.com
